AI Workplace Automation Courses

10 courses on automating everyday work with AI — building the agents and automated workflows that handle repetitive business tasks so people don't have to. Much of this is low-code or no-code, aimed at business users who want to put AI to work in their processes without becoming software engineers.

A lot of office work is repetitive — routing approvals, moving data between apps, answering the same questions again and again — and AI is increasingly capable of taking it over. These courses teach you to build that automation: workflows that trigger and run on their own, and AI agents that can carry out multi-step tasks against your business systems. The emphasis is on the low-code and no-code tools made for business users, so you assemble and configure automation visually rather than writing it from scratch. They suit people who understand a process and want to automate it themselves — operations staff, analysts, and others closer to the work than to the codebase. If your goal is to hand routine tasks to AI inside the tools your organization already runs on, start here.

Workplace Automation courses

10 courses on the Use AI track.

Frequently asked questions

What is AI workplace automation?
AI workplace automation is the use of artificial intelligence, including automated workflows and AI agents, to carry out repetitive business tasks such as processing data, routing requests, and answering common questions, reducing the manual effort involved.
Do I need to be a programmer to automate work with AI?
Often not, because many of these courses focus on low-code and no-code tools that let business users build automations and agents visually, though some familiarity with your own systems and processes helps.
How is this different from building AI agents as a developer?
This track is about assembling automations and agents with business-focused, low-code tools to streamline real workflows, whereas developer courses on building AI agents involve writing code, frameworks, and custom orchestration.

Key concepts

The foundational terms these courses build on — each chip links to a plain-English definition in the AI Pinnacle glossary.