Transform your everyday business processes with agents
Microsoft Learn
Last updated June 2, 2026
A four-module path that introduces AI agents in Microsoft Copilot and SharePoint and shows business users how to create and use them without writing code. It explains what agents are and how they fit within Microsoft 365, tours the prebuilt agents available in Copilot Chat and when to use each, then walks through building, testing, managing, and sharing your own agent. Throughout, it pairs hands-on examples with practical guidance on IT governance and access. Roughly three hours and fifty minutes, self-paced.
What you'll learn
- What AI agents are and how they work within Microsoft 365, Copilot, and SharePoint
- Exploring prebuilt Copilot agents and choosing the right one for research, analysis, writing, or ideation
- Building, testing, and managing your own agent without coding
- Sharing agents with colleagues and using them across everyday processes
- IT governance and access controls for agents
Frequently asked questions about Transform your everyday business processes with agents
Who is Transform your everyday business processes with agents for?
Business users who want to build and use no-code AI agents inside Microsoft 365 to automate routine tasks.
Is Transform your everyday business processes with agents free?
Yes — Transform your everyday business processes with agents is completely free to take.
What are the prerequisites for Transform your everyday business processes with agents?
Basic functional experience with Microsoft 365 services and a good understanding of general IT practices. No coding required.
Why we suggest this course
For business users curious about AI agents but put off by the assumption that building one requires development skills, this path makes the case that it does not: agents here are created inside Copilot and SharePoint with a no-code approach. It is also balanced — it covers the prebuilt agents you can use immediately as well as building your own, and it does not skip the governance and access controls that matter once an agent is shared with colleagues. The page lists basic Microsoft 365 experience and a solid grasp of general IT practices as prerequisites.