Transform business workflows with generative AI
Microsoft Learn
Last updated October 27, 2025
A six-module path on applying generative AI to everyday business work using Microsoft 365 Copilot — from a grounding in what generative AI is and what responsible use looks like, through to concrete tasks: using Copilot Chat as an assistant, drafting and refining documents, analyzing and visualizing data, and running better meetings. It closes by helping you define the role you want Copilot to play in your own workflow, with scenarios like client proposals and executive summaries. Around four and a half hours, self-paced.
What you'll learn
- What generative AI is and what responsible AI use involves
- Using Microsoft 365 Copilot Chat as a day-to-day work assistant
- Drafting and refining business documents with Copilot
- Analyzing and visualizing data inside Microsoft 365
- Managing meetings and collaboration, and defining Copilot's role in your own workflow
Frequently asked questions about Transform business workflows with generative AI
Who is Transform business workflows with generative AI for?
Business users and owners who want to apply generative AI to daily tasks across Microsoft 365 without writing any code.
Is Transform business workflows with generative AI free?
Yes — Transform business workflows with generative AI is completely free to take.
What are the prerequisites for Transform business workflows with generative AI?
Basic functional experience with Microsoft 365 services. No coding required.
Why we suggest this course
For people who want to fold AI into real work rather than study the theory, this path is explicitly built around use cases, and the page states plainly that no coding is required. It goes beyond prompting alone: alongside writing good instructions, it covers data analysis, meeting management, and a useful final exercise in deciding where Copilot genuinely fits your job. The only listed requirement is basic functional experience with Microsoft 365 services.